Frequently Asked
Questions
Answers to the questions we hear most often from clients across Houston and surrounding counties.
Texas Licensed
DPS licensed, insured, and operating under Texas License No. B-19349.
24/7 Dispatch
Round-the-clock support for scheduled coverage, alarms, and urgent needs.
Greater Houston
Security services across Houston, surrounding cities, and extended areas.
About PGP Security
Who is Professional Guard & Patrol (PGP)?
Professional Guard & Patrol (PGP) is a premier security service provider dedicated to offering top-tier protection across Texas with licensed, trained, and disciplined officers.
Is PGP licensed and insured?
Yes, PGP is fully licensed by the Texas Department of Public Safety (DPS License No. B-19349) and maintains comprehensive insurance coverage for complete client peace of mind.
What areas does PGP serve?
We serve Greater Houston, surrounding cities, and extended counties across Texas.
Services
What types of security services does PGP offer?
We offer a broad range of services designed to cover virtually any security need:
- Armed security guards for high-risk environments and corporate facilities
- Unarmed security guards for general monitoring and access control
- Mobile patrol services for large properties, residential communities, and commercial spaces
- Alarm response — 24/7 monitoring and immediate dispatch when your system is triggered
- Temporary security services available on short notice, within only hours
- Industrial security for warehouses, factories, refineries, and parking lots
- Religious services and event security tailored to congregation size or event type
Can PGP provide security on very short notice?
Yes, we maintain rapid-deployment teams capable of responding within just a few hours for emergency or temporary security needs.
Do you provide both armed and unarmed options?
Absolutely. We provide trained Level II unarmed guards as well as Level III and IV armed officers depending on your risk assessment.
What industries do you typically work with?
We partner with commercial real estate, industrial plants, residential HOAs, healthcare facilities, construction sites, and religious centers.
Operations & Technology
Are your guards supervised while on duty?
Yes, field supervisors perform unannounced site visits and monitor guard performance continuously through GPS tracking and real-time reporting tools.
How does your alarm response service work?
When an alarm at your property is triggered, our dispatch team is notified immediately and sends the nearest available officer to your location. We work directly with your alarm system provider to make sure response times are as fast as possible. Our team assesses the situation on arrival, takes appropriate action, and provides you with a detailed incident report afterward.
What communication equipment do your officers carry?
Officers are equipped with two-way radios, LTE cellular devices, and real-time guard tour verification systems connected straight to HQ.
Getting Started
How do I request a quote or consultation?
Simply click the "Start Free Assessment" button or call our dispatch desk directly at (281) 448-4900.
What happens during an initial consultation?
A security specialist reviews your property layout, risk factors, schedule requirements, and budget to design a tailored security strategy.
Are your services available around the clock?
Yes. PGP is a 24-hour operation. We have dispatchers and supervisory staff on duty at all hours, and our officers can be deployed at any time of day or night. Security threats do not keep office hours, and neither do we.